shipping and returns
shipping policy
I ship orders on Mondays and Fridays via US Postal Service. I include tracking and delivery confirmation with every shipment. Tracking number will be provided once your item ships.
While I do my best to wrap and protect your purchase, I am not responsible for packages that may be lost or damaged while in route, unless you purchase insurance.
I do not ship internationally.
shipping options
USPS First Class
USPS Priority Flat Rate
2-5 Business Days
1-3 Business Days
$5.00
$7.00
Free shipping on any purchase over $200
*** Covid19 Update***
-
Due to Covid-19, Post Offices across the country are experiencing staffing shortages, resulting in delayed shipments, delayed Tracking updates
returns and exchange policy
-
You must notify me within 10 days of confirmed delivery date if you choose to return product for Credit only and at my discretion.
-
Please check measurements carefully before placing your order.
-
Consider that you are purchasing a piece of Art Jewelry. Art by its very nature includes imperfections. If the piece has some flaw that is unacceptable to you please contact me - I may be able to remedy the problem before I consider a refund.
-
Product must be returned to me within 30 days from receipt, in its original condition and packaging.
-
Item must be unworn, unused, and free from defects.
-
Shipping costs are non-refundable and the customer is responsible for all return shipping costs.
-
If an item breaks within 30 days of receiving, I will be happy to repair it free of charge. If item cannot be repaired, I will give you the option of re-fabricating the item, exchanging it for an item of similar price or you may choose a full refund. I will pay the return shipping fee.
-
If an item has major damage due to negligence, there will be no refunds or store credit. Please contact me in this case to discuss damages.